Terms & Conditions


Terms & Conditions

Welcome to the hercuriousnature.com terms and conditions, which apply to all items ordered from hercuriousnature.com. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you. We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order. Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.

Delivery Options

We offer two delivery options for UK customers: (1) Standard Delivery and (2) Tracked Express Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see our Shipping & Returns page. If you have any questions concerning delivery of your order, please contact our Customer Services department. Price & Payment Options We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard, Solo and PayPal. If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch. Please see www.paypal.com for information on PayPal payments. The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process.

    Returns

    We refund any item you are not completely happy with when you return it to us in an unworn condition within 28 days of receipt, to return an item by post, Refunds will be credited to your original method of payment. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

    Product Information

    We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions. 

    Purchase of Products

    When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made and you will be charged. Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFIRM & PAY’ button. Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
    • The product ordered being unavailable from stock
    • Our inability to obtain authorisation of payment
    • The identification of an error within the product information, including price or promotion
    • If we suspect any fraudulent activity If there are any problems with your order we shall contact you.
    We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure. Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable). Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

      General

      For further details regarding the use of data supplied by you, please see our Privacy Statement.

      We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

      All rights, including copyright, in this website are owned by or licensed to Her Curious Nature GB Ltd. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

      We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

      Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

      These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

      Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

      These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute.

      If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.